Shipping policy
Shipping Policy
At Aura Supply Co., we take pride in delivering your order with care and transparency.
Processing Time
Orders are processed within 1–2 business days.
Delivery Time
Tracked delivery typically takes 7–12 business days depending on your location.
Tracking
Once your order ships, you will receive a tracking number via email so you can follow your delivery every step of the way.
Shipping Fees
We offer free shipping on all orders.
Delays
While we aim to meet all delivery estimates, occasional delays may occur due to high demand or external factors. We will always keep you informed.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is lost in transit, contact us and we will resolve it promptly. Aura Supply Co. is not responsible for stolen packages once marked as delivered.
Contact
If you have any questions about your order, reach out to us at aurasupplyco.com@gmail.com
Aura Supply Co. — Designed for calm, elevated living.