Contact information

Contact Information

We’re here to help — whether you have a question about your order, our products, or anything else.

Customer Support

For all inquiries, please contact us via email:

Email: aurasupplyco.com@gmail.com

We aim to respond within 24–48 hours (business days).

Order Support

If you’re reaching out about an order, please include:

  • Your order number
  • The email used at checkout

This helps us assist you as quickly as possible.

Business Hours

Our support team is available:

  • Monday – Friday
  • 9:00 AM – 5:00 PM (EST)

General Inquiries

For general questions about our products, collaborations, or brand, feel free to reach out anytime — we’re always happy to connect.


We appreciate your trust in Aura Supply Co. and are committed to providing a smooth, premium experience from start to finish.